Piano Planet
Piano Planet
PLEASE READ THE FOLLOWING PRIVACY POLICY CAREFULLY.
ATTENTION CHILDREN, you cannot use Piano Planet (defined below) without parental permission, children please read section 4 to help get you started.
ATTENTION PARENTS, section 3 explains how we may collect, and use information that your child may submit to us and how you can request that it be deleted.
Welcome to Piano Planet!
This Privacy Policy was written to help you better understand how we collect, use and store your information. Since technology and privacy laws are always changing, we may occasionally update this policy. If a significant change is made, we will be sure to post a notice in the Piano Planet application or notify you by email. If you continue to use Piano Planet after these changes are posted, you agree to the revised policy.
BY USING THE WWW.PIANOPLANET.APP WEBSITE AND RELATED WEBPAGES (THE “WEBSITE”) OR ANY OF THE CONTENT MADE AVAILABLE VIA THE WEBSITE INCLUDING PIANO PLANET (DEFINED IN THE TERMS OF SERVICE (“TOS”) ) RELATED SERVICES, AND ANY OTHER RELATED PIANO PLANET PRODUCT, ONLINE SERVICE OR WEB SITE YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY.
“Piano Planet” shall mean collectively “Piano Planet services” and all its related past, present, and/or future, website(s), app(s), mobile/web/desktop software, modules, game(s), media, user accounts, user data, communities, and spin-offs. Piano Planet and it’s assets, IP, data and all other Piano Planet services are wholly owned and made available by EmpowerED Group Inc. (“EmpowerED”). EmpowerED is a company registered in Ontario, Canada (company number: 1169151-1) and located at 3227 Cactus Gate, Mississauga, ON, L5N 8M7, CANADA. EmpowerED is sometimes also referred to herein as “we,” “us,” or “our.”
Piano Planet’s Privacy Policy (“Privacy Policy”), the separate End User Licensing Agreements (“EULA”), the Piano Planet TOS, and any rules or instructions regarding a particular activity, poll, or other offer expressly modifying these Privacy Policy, EULA, and/or TOS, constitute the “Piano Planet Terms.”
Piano Planet respects your privacy rights and recognizes the importance of protecting the information collected about you. We have adopted this Privacy Policy to explain how we collect, use and store your personal and non-personal information as set forth in the General Data Protection Directive (“GDPR”) and Children’s Online Privacy Protection Act (“COPPA”).
The data controller pursuant to the GDPR and COPPA in respect of any Personal Information that you submit to us via the Piano Planet Services (or otherwise) is EmpowerED Group Inc. as defined above. The Personal Information you submit to us via the Piano Planet Services (or otherwise) will be processed by us or by data processors appointed by us to undertake processing on our behalf.
If you want to know what Personal Information or Non-Personal Information (defined below) we hold about you or if you have any other queries in relation to this Privacy Policy, please contact us by emailing us at privacy@pianoplanet.app . We will require you to verify your identity before releasing any information to you.
“Personal Information” is information that we have collected from you that identifies you, or which, in conjunction with other information that is in our possession, or is likely to come into our possession, may be used by us to identify you.
“Non-Personal Information”, is information that we have collected from you which cannot be used by us to identify you.
We will keep your Personal Information accurate, complete and up-to-date with the information that you provide to us. If you request access to your Personal Information, we will inform you of the existence, use and disclosure of your Personal Information as allowed by law, and provide you access to that information. We will always ask for your consent before using your Personal Information for a purpose other than those described in this Privacy Policy.
In certain limited circumstances, we may be required by law to share information with third parties or public authorities, including to meet national security or law enforcement requirements.
Personal Information may be shared with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our TOS or any other agreement related to the Piano Planet Services, or as otherwise required by law.
Personal Information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice in the Piano Planet Services or notify you by email.
Piano Planet and any affiliates that receive your Personal Information, are responsible for all onward transfers of Personal Information to third parties in accordance with the EU-US Privacy Shield Principles, the U.S.-Swiss Safe Harbor Framework, and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Piano Planet will always ask for your consent before sharing your Personal Information with third parties for purposes other than those described in this Privacy Policy.
You are in charge of your information and have the right to request deletion of your Personal Information. You can request partial or full deletion by contacting us at privacy@pianoplanet.app.
If you don’t request deletion manually, we will remove your Personal Information after a reasonable amount of time of inactivity.
In the event we collect Personal Information from a Minor child (defined below) we will take reasonable steps to delete the Personal Information as soon as it is no longer needed. If you wish to request that we delete your or your Minor child’s Personal Information, please contact us by email at privacy@pianoplanet.app.
Additionally, we will continue to store and use anonymous or anonymized information, such as your access to and use of the Piano Planet Services, without identifiers, in order to improve the Piano Planet Services.
We do not and will never sell your Personal Information to other companies for the marketing of their own products or services.
We follow industry standards on information security management to safeguard sensitive information, such as financial information and any other Personal Information entrusted to us. Our information security systems include technical and organizational measures that apply to people, processes and information technology systems on a risk management basis.
Please note, however, that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.
If you are located in the EEA, you have certain rights under European law with respect to your Personal Information, including the right to request access to, correct, amend, delete, port to another service provider, or object to certain uses of your Personal Information. If you would like to exercise these rights, please contact us using the email address below.
Additionally, if you are located in the EEA, we note that we are generally processing your information in order to fulfill contracts we might have with you (for example to provide you with the Piano Planet Services pursuant to our Terms of Service), or otherwise to pursue our legitimate business interests, unless we are required by law to obtain your consent for a particular processing operation. In particular we process your Personal Information to pursue the legitimate interests of improving the Piano Planet Services so it will function better for you and other users, improving our websites or other services, to test out features or additional services, and to provide support services or to answer questions. When we process Personal Information to pursue these legitimate interests, we do so where we believe the nature of the processing, the information being processed, and the technical and organisational measures employed to protect that information can help mitigate the risks to the user’s Personal Information.
You retain all rights to your Personal Information or if you are a Parent with a Minor child using our service, you retain all rights to your Minor child’s Personal Information and can access it anytime. In addition, we take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. It’s important to remember that if you delete or limit the use of your Personal Information, the Piano Planet Services may not function properly.
Please note that, as stated above, we retain certain Personal Information when you uninstall the Piano Planet application.
If you have any questions or concerns about your Personal Information or this policy, please email us at privacy@pianoplanet.app
Piano Planet Services are intended for users of all ages. Our sites and applications offer a variety of activities that may collect information from Minor children. Below we summarize potential instances of collection and outline how and when we will provide parental notice and/or seek parental consent. In any instance that we collect Personal Information from a Minor child, we will retain that information only so long as reasonably necessary to fulfill the activity request or allow the Minor child to continue to participate in the activity, and ensure the security of our users and our services, or as required by law. In the event we discover we have collected Personal Information from a Minor child in a manner inconsistent with COPPA’s or GDPR-K requirements, we will either delete the information or immediately seek the parent’s consent for that collection.
Because COPPA and GDPR-K define different ages for minor children, for the purpose of clarity we define a minor as children who are under 13 years of age within the USA and under 16 years of age outside the USA (“Minor(s)”).
Certain activities on our sites and applications allow Minors to create or manipulate content and save it on Piano Planet Services. Some of these activities do not require Minors to provide any Personal Information and therefore may not result in notice to the parent or require parental consent. If an activity potentially allows a Minor to insert Personal Information in their created content, we will either pre-screen the submission to delete any Personal Information, or we will seek verifiable parental consent by email for the collection. Examples of created content that may include Personal Information are stories or other open-text fields, and drawings that allow text or free-hand entry of information. If, in addition to collecting content that includes Personal Information, and Piano Planet also plans to post the content publicly or share it with a third party for the third party’s own use, then we will obtain a higher level of parental consent.
Certain activities that are directed to Minors allow users to communicate directly with other users by means of a chat system. In most cases, these chat systems employ community rules and manual moderation that are intended to prevent the communication of both Personal Information and vulgar language. Our live moderators may encourage other users to flag inappropriate communications. We strongly encourage all Minor children who use these interactive features through our sites or applications or third party applications to never provide Personal Information about themselves or any third party, and certainly never to attempt to circumvent our rules and/or moderation. WE ALSO STRONGLY RECOMMEND THAT PARENTS CAREFULLY SUPERVISE THEIR MINOR CHILDREN WHEN THEIR MINOR CHILDREN PARTICIPATE IN ONLINE ACTIVITIES. We take all these steps to try to keep your Minor child safe while using our Piano Planet Services, but there is no substitute for your close watch over what your Minor children do, say, and who they talk to.
If you are a parent of a Minor child who uses the Piano Planet Services, you have the legal right under GDPR-K and COPPA to order us to delete or redact their Personal Information. You can request deletion of your Personal Information by emailing us at privacy@pianoplanet.app.
If you are living in the USA and under 13 years old OR outside the USA and under 16 years old, then you are considered a Minor child by GDPR and COPPA law and this section will help you.
If you’re a Minor using Piano Planet, it’s important to keep yourself safe, so please follow this checklist:
Never share any Personal Information with Piano Planet without getting permission from your parent or guardian first, and if you’re sharing something new make sure you have permission first.
Never publicly share any of your: Last name, Street, City, Birthday, Picture/video of your face, any information that could be used to personally identify you, and never share information about your friends so that you can keep them safe also.
Don’t talk to anyone without your parent or guardian’s permission, and if someone messages you, show your parent or guardian first and ask them what to do.
If you’re ever unsure what to do, feel scared, confused or threatened tell your parent or guardian right away, and if needed they can get in contact with us at privacy@pianoplanet.app.
Piano Planet collects information when you use our website(s), create a Piano Planet Account, general use of Piano Planet Services and other ways which will be explained further below.
We collect information from our website visitors for features of our website to function which is detailed below.
If you access or use our Website we may collect the following Non-Personal Information:
Piano Planet also may maintain log files which contain IP addresses. An IP address is a numeric address that may be assigned to your computer by your Internet Service Provider and can, in certain circumstances, amount to Personal Information. In general, we use log files to monitor traffic on our Website and to troubleshoot technical problems. In the event of user abuse of our Website, however, we may block certain IP addresses.
We use the information set out in this Section 5.1.1 to optimize your experience of the Piano Planet Services. The collection of the information set out in this Section 5.1.1 is mandatory. Piano Planet is not able to properly provide you with the Piano Planet Services without this basic information.
We use cookies to ensure that you get the most out of the Piano Planet Services. Cookies are small text files that are applied to your Internet enabled device by websites. Cookies allow us to store and then retrieve information on your device about your visit to our Website (e.g. when you accessed the Website). We may use cookies to deliver content specific to your interest and to monitor Website usage or to simplify your visits to the Piano Planet Services (for example, by remembering your login details).
The collection of information in this Section 5.1.2 is not mandatory. Most browsers are automatically set to accept cookies whenever you visit a website. You can disable cookies or set your browser to alert you when cookies are being sent. However, your web experience may be less satisfying without the use of cookies. For more information about how to reject cookies using your internet browser settings please consult the “Help” section of your internet browser (or alternatively visit https://www.allaboutcookies.org/).
By proceeding to use the Website you are consenting to our use of cookies as described in this Privacy Policy.
Piano Planet may also use its own or third-party proprietary analytic metrics tools and other analytics technologies to collect the information referred to in this Privacy Policy. We may use such technology to deliver content specific to your interest and to monitor usage of the Piano Planet Services.
Our website uses Google Analytics. To learn how Google uses your data and how you can opt out click here: https://www.google.com/policies/privacy/partners/. The collection of the information set forth in this Section 5.1.3 is not mandatory.
You will need to register for a Piano Planet account in order to access and use some of the Piano Planet Services (“Account”). If you register for an Account, in addition to the information we collect under Section 5.1 above we may collect but not limited to the following Personal Information:
If you conduct and carry out commercial transactions via any of the Piano Planet Services, in addition to the Personal Information set out above, we may also collect but not limited to the following Personal Information and Non-Personal Information:
We use this Personal Information and Non-Personal Information to:
We are obliged by applicable law to identify our commercial customers. We are also obliged by applicable law to collect and store detailed information regarding all commercial transactions, especially for accounting and tax purposes.
The collection of the information set out in this Section 5.2 is mandatory. Piano Planet is prohibited by law from providing you with commercial services without collecting such information. For legal reasons this information will be stored as long as your account remains open and thereafter for the retention periods set forth by law for accounting and tax purposes.
When you use Piano Planet Services, in addition to the information we collect under Section 5.1 and 5.2 above we may also collect but not limited to the following Personal Information and Non-Personal Information:
If you participate in any competitions, the relevant information such as your results or ranking may be displayed with your nickname on the Website and other related Piano Planet Services.
When Piano Planet, or any element or module thereof, is updated or “patched,” our patch routine may check your computer to see that you have the most recent version of Piano Planet-specific files.
We use this information to fulfill our contractual obligations to you, to optimize usage, enhance your experience and to enforce our rights and the rights of other users in case of suspicion of fraud (see also Sec. 5.4 below).
The collection of the information set out in this Section 5.3 is mandatory as we cannot operate, optimize and enhance Piano Planet properly without collecting this information. If you do not agree with this data collection and storage we will need to deactivate your account and access to Piano Planet. For legal reasons this information will be stored as long as your account remains open and for the applicable statutes of limitations thereafter.
In addition to Sections 5.1 to 5.3, if we reasonably suspect that any of the Piano Planet Services or your Account is being or has been misused, including without limitation, by virtue of any:
then Piano Planet may collect further Personal Information and Non-Personal Information to verify or refute such suspicions within the limits of applicable law and taking into account your reasonable data protection interests. We will use this information to comply with applicable law and enforce our rights under civil and penal law against the respective users.
The collection of the information set out in this Section 5.4 is mandatory. We may not be able to enforce our rights without such information. For legal reasons this information will be stored as long as your account remains open and for the applicable statues of limitations thereafter.
Optionally you may choose to send crash reports or contact Customer Support for any technical and commercial issues.
In addition to the data collected in Sec. 5.1 to 5.4 above the data provided by you may include:
The collection of the information set out in this Section 5.5 is not mandatory. However, we might not be able to fix bugs or handle the technical and commercial issues you have without this information. For legal reasons this information will be stored as long as your account remains open and for the applicable statues of limitations thereafter.
Subject to your approval we may also use the information collected under Section 5.1 to 5.3 to provide marketing information and special offers for Piano Planet to you. This use of the information collected under Sections 5.1 to 5.3 is not mandatory. You can opt-out of this use of your data at any time by emailing us at pirvacy@pianoplanet.app.
Other than as expressly set out in this Privacy Policy, Piano Planet will never share your Personal Information with third parties without your consent.
Piano Planet may share your Personal Information with:
We will not disclose your Personal Information to anybody else without your explicit approval. We will never sell your Personal Information to a third party.
The security of your Personal Information is important to us. We follow the GDPR to protect the Personal Information submitted to us, both during transmission and in storage.
The Personal Information that you provide to us will be collected and processed by us or by data processors appointed by us to undertake processing on our behalf pursuant to Art. 28 GDPR. We have implemented physical, electronic and managerial procedures in order to help safeguard and prevent unauthorized access, use, alteration, modification and/or disclosure of your Personal Information.
Your Personal Information will be stored on servers which may be owned by third parties such as Amazon Web Services, Inc. (“AWS”), Google, Inc. (“Google”), Microsoft Corp. (“MS”) and/or their respective affiliates all of which are for purposes of data protection under contractual control by us pursuant to Sec. 28 GDPR. Any Personal Information that you provide to us in accordance with this Privacy Policy will be adequately protected by this Privacy Policy, our contract with Google, AWS, MS or any other third-party service providers which implement the requirements of Art. 28 GDPR.
If you have any questions about security on our Piano Planet Services, please contact us at privacy@pianoplanet.app.
You can correct, update or delete your Account information at any time by contacting us at privacy@pianoplanet.app . We will be happy to review, update or remove information as appropriate. If you wish to have your Personal Information and Account deleted, please contact privacy@pianoplanet.app.
You may choose to disclose information about yourself in the course of contributing user generated content to Piano Planet Services and/or in public online chat rooms, blogs, message boards, user comments, user “profiles” for public view or in similar forums on our Website and related Piano Planet Services. Information that you disclose in any of these forums is public information, and there is no expectation of privacy or confidentiality there. If you are a Minor child as defined above, you are forbidden from using and posting Personal Information publicly on the Piano Planet Services in accordance with Section 3 and 4.
You should be aware that any Personal Information you submit in the course of these public activities can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages in breach of our Terms of Service (www.pianoplanet.app/tos) . We are not responsible for the Personal Information you choose to submit in these forums.
If you post a video, image or photo on any of the Website and/or Piano Planet Services for public view you should be aware that these may be viewed, collected, copied and/or used by other users without your consent. We are not responsible for the videos, images or photos that you choose to submit to the Website and/or Piano Planet Services.
Our Website may contain advertising or services which link to other websites such but not limited to Discord, Twitter, Facebook and YouTube. The fact that we link to a third party website is not an endorsement, authorization or representation of our affiliation with that third party website or the operator of that third party website. If you click on a link to a third party site, including on an advertisement, you will leave the Piano Planet site you are visiting and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your Personal Information by such third parties, and we cannot guarantee that they will adhere to the same privacy and security practices as Piano Planet. We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third party website that is linked to the Piano Planet Services, you should consult that third party website’s privacy policy before providing any Personal Information.
We may receive some of the information that you submit to any third party website that you access from an advertisement contained on any of the Piano Planet Services. Both we and the owner or operator of that third party website will be the data controller in respect of any such information.
Members may register for other products and/or services via the Piano Planet Services. Certain products and/or services available via the Piano Planet Services are provided to you in partnership with third party(s) and may require you to disclose Personal Information in order to register for and access such products and/or services. Such products and/or services shall identify the third party partners at the point of registration. If you elect to register for such products and/or services your Personal Information will be transferred to such third party(s) and will be subject to the privacy policy and practices of such third party(s). We are not responsible for the privacy practices and policies of such third party(s) and, therefore, you should review the privacy practices and policies of such third party(s) prior to providing your Personal Information in connection with such products and/or services.
If you have questions or concerns regarding this statement, you may contact us using the following contact information:
Data Protection Officer at privacy@pianoplanet.app.
OR by Post at:
ATT: Data Protection Officer
EmpowerED Group Inc.
3227 Cactus Gate
Mississauga, ON
L5N 8M7
CANADA
Terms of Service: pianoplanet.app/tos
THIS PRIVACY POLICY MAY BE CHANGED FROM TIME TO TIME, YOUR CONTINUED USE OF THE PIANO PLANET SERVICES WILL BE CONFIRMATION THAT YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THE CURRENT PRIVACY POLICY. IF YOU DO NOT AGREE TO THE CURRENT PRIVACY POLICY PLEASE EMAIL PRIVACY@PIANOPLANET.APP.